Privacy Policy

We take your privacy seriously and work hard to make sure we only use your information in the way that you have agreed. Our Privacy Policy below explains what information we collect on our website, how it is used, and how we protect your information. If you have any questions about our Privacy Policy, please contact as at info@j-e-cai.com

For the purpose of applicable laws, the date controller is J CAI Limited, a company incorporated in England and Wales with company registration number 11988329, whose registered office is at Unit 11, 1 Kingfisher Place, London, N22 6XF.

This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those website.For example, if you post something on Facebook, Twitter, Instagram or YouTube, that information is governed by the privacy policies of those websites and is not governed by this Privacy Policy.

What information do we collect about you and what do we do with it?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, telephone number, email address or otherwise. When you browse our store, we also automatically receive: your computer’s internet protocol (IP) the address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.Information about your visit including the full Uniform Resource Location (URL) clickstream to and through our Site products you viewed or searched for, page response times, download errors, length of visit to certain pages, page interaction information and methods used to browse away from the page. With your permission, we may send you emails about our store, new products and other updates.

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like direct marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by clicking on the unsubscribe link within the marketing e-mails you receive from us, contacting us directly at info@j-e-cai.com , or by post to:The Data Protection Officer J Cai Limited Unit 11, 1 Kingfisher Place, Clarendon Road London, UK N22 6XF

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We do not sell, trade or otherwise disclose the personally identifiable information we collect through your use of our website to unaffiliated outside parties, apart from outside parties who assist us in performing our website and ecommerce functions, such as processing credit card payments and delivering packages. These trusted providers have access to personal information needed to perform their functions, but may not use it for other purposes. Non-personally identifiable visitor information may be provided to outside parties for such uses as marketing and advertising. We may release account and other personal information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property or safety of J CAI Limited employees, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. This does not include disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc)._shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart._secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Age of Consent

We do not knowingly or intentionally collect any information from children under the age of 13. If you are under the age of 13 you may look at our Site but you may not make a purchase, register or submit any personal information to us. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on the Site, we will delete the information from our records.

Rights of Data Subjects

As a data subject and in accordance with applicable laws you have the right to the following: a right to access a copy of the information comprised of their personal data; a right to object to processing that is likely to cause or is causing damage or distress; a right to prevent processing for direct marketing; a right to object to decisions being taken by any automated means; a right to certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and a right to claim compensation for damages caused by a breach of applicable laws.

Accessing and modifying your personal data

Applicable laws on data protection in the UK give you the right to access information held about you in accordance with applicable laws.We will respond to your access request within one month, in accordance with applicable laws. Subject to applicable laws, you also have the right to update and correct inaccuracies in your personal data and have the information blocked or deleted, as appropriate.you may request to change your personal information by sending a written request by e-mail to: info@j-e-cai.com or by post to:

The Data Protection Officer

J Cai Limited
Unit 11, 1 Kingfisher Place,
Clarendon Road
London, UK
N22 6XF

Right to Erasure

Requests for the deletion or removal of your personal data, including information published or processed online, should be sent by email to customerservice@j-e-cai.com or by post to:

The Data Protection Officer

J Cai Limited
Unit 11, 1 Kingfisher Place,
Clarendon Road
London, UK
N22 6XF

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

Questions, comments or requests regarding this Privacy Policy are welcomed and should be addressed by email to info@j-e-cai.com or by post to:

The Data Protection Officer

J Cai Limited
Unit 11, 1 Kingfisher Place,
Clarendon Road
London, UK
N22 6XF